In this video, Crissy is  going to teach you an expression you can use to be polite and diplomatic in your speaking.

We all know people that have difficult characters. When someone asks ‘What do you think of Jenny?’ and you can’t say ‘She is such a pain in the neck!’ , here is an expression that can help you be diplomatic, polite and honest.

If you're too direct when you speak, you can seem aggressive and tactless. You need to make the right impression when you talk to people in meetings, phone calls and even when you are just chatting at the coffee machine.  

If you think one of your friends need to learn this expression, share this post with them.